Terms of Use and Conditions of Sale

Overview

IMPORTANT – PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING, USING, OR PLACING AN ORDER ON THIS WEBSITE. THESE TERMS INCLUDE DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITY (SEE SECTIONS 13 AND 14). BY USING THIS WEBSITE, YOU ACCEPT THESE TERMS AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE, YOU MUST NOT USE THIS WEBSITE.

Your use of HairGrover.co.uk (referred to as the “Website”) is subject to the terms, conditions, policies, and notices outlined below. By accessing, using, or purchasing through this Website, you agree to these Terms. If you do not accept these Terms in their entirety, you are not authorized to use the Website.

THIS AGREEMENT INCLUDES A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER (SEE SECTION 15). PLEASE REVIEW THESE PROVISIONS CAREFULLY AS THEY AFFECT YOUR LEGAL RIGHTS.

We reserve the right to update, modify, or replace any part of these Terms at any time by posting changes on the Website. It is your responsibility to check this page periodically for updates. Your continued use of the Website after any changes are posted constitutes acceptance of those changes.

Table of Contents

1. Website Use
2. Privacy & Security Disclosure
3. General Conditions and User Conduct
4. Products for Personal Use Only
5. No Medical Advice & Accuracy of Information
6. Modifications to the Website and Prices
7. Payment
8. Order Placement and Acceptance
9. Shipping
10. Delivery Confirmation
11. Returns and Refunds
12. Social Media
13. Disclaimer of Warranties
14. Limitation of Liability
15. Dispute Resolution & Arbitration Agreement
16. Indemnification
17. Third-Party Websites and Links
18. Reviews and Submissions
19. Copyright and Intellectual Property
20. Electronic Communications
21. Assignment
22. No Waiver
23. Severability
24. Termination
25. Entire Agreement
26. Contact Information

1. Website Use

By using this Website, you confirm that you are at least the age of majority in your country of residence and that you have the legal capacity to enter into a binding agreement.

2. Privacy & Security Disclosure

Our Privacy Policy explains how we collect, use, and protect your personal information. By using this Website, you agree to the terms of our Privacy Policy.

3. General Conditions and User Conduct

The content on this Website is protected by copyright, trademark, and intellectual property laws. You may not copy, reproduce, or distribute any content without our prior written consent.

You agree not to:

• Use the Website for any illegal or unauthorized purpose.
• Interfere with the security or functionality of the Website.
• Post false, misleading, or defamatory content.
• Upload or distribute harmful files, viruses, or malicious code.
• Engage in any activity that disrupts Website operations.

We reserve the right to terminate your access if you violate these conditions.

4. Products for Personal Use Only

All products sold on this Website are for personal use only. You may not resell, redistribute, or modify any product purchased from us. We reserve the right to cancel orders that appear to be placed for resale purposes.

5. No Medical Advice & Accuracy of Information

The content on this Website is for informational purposes only and should not be considered medical advice. Always consult a healthcare professional before using any product.

We strive to ensure that product descriptions, pricing, and availability are accurate; however, errors may occur. We reserve the right to correct errors and update product details at any time.

6. Modifications to the Website and Prices

We may update, change, or discontinue the Website or any of its features at any time without notice. Prices for our products are subject to change without prior notification.

7. Payment

Payments must be made in the currency specified on the Website. By submitting your payment details, you confirm that you are authorized to use the provided payment method.

8. Order Placement and Acceptance

Your order confirmation does not guarantee acceptance of your order. We reserve the right to refuse or cancel an order at our discretion. If your order is declined, you will receive a refund.

9. Shipping

We ship to selected locations as specified on our Website. It is your responsibility to provide an accurate shipping address. We are not responsible for delivery delays caused by incorrect address information.

10. Delivery Confirmation

Once a package is marked as delivered by the courier, we are not responsible for lost or stolen packages.

11. Returns and Refunds

If you are not satisfied with your purchase, you may request a return or refund within 120 days of receipt, as outlined in our Refund Policy. Certain items may be non-refundable.

12. Social Media

Any comments or reviews posted on our social media platforms are the opinions of individual users and do not reflect our views. We reserve the right to remove inappropriate content.

13. Disclaimer of Warranties

This Website and all products are provided “as is” and “as available” without warranties of any kind, including merchantability or fitness for a particular purpose. We do not guarantee that the Website or products will meet your expectations.

14. Limitation of Liability

We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or products. Our liability, if any, is limited to the amount you paid for the product.

15. Dispute Resolution & Arbitration Agreement

By using this Website, you agree that any disputes will be resolved through binding arbitration, rather than in court. You waive your right to participate in a class-action lawsuit.

You may opt out of this arbitration agreement within 120 days of purchase by sending written notice to our contact address.

16. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or liabilities arising from your breach of these Terms or misuse of our products.

17. Third-Party Websites and Links

We are not responsible for third-party websites linked from our Website. Your interactions with third-party sites are at your own risk.

18. Reviews and Submissions

By submitting content such as reviews or testimonials, you grant us a non-exclusive, royalty-free right to use, display, and distribute your content.

19. Copyright and Intellectual Property

All content on this Website is the property of HairGrover.co.uk and is protected by copyright laws. Unauthorized use is prohibited.

20. Electronic Communications

By using this Website, you agree to receive electronic communications from us, which may include order confirmations, marketing messages, and policy updates.

21. Assignment

You may not transfer your rights under these Terms without our prior consent.

22. No Waiver

Failure to enforce any part of these Terms does not constitute a waiver of our rights.

23. Severability

If any provision of these Terms is found to be invalid, the remaining provisions will remain in effect.

24. Termination

We reserve the right to terminate this Agreement at any time without notice. Provisions that should survive termination will remain in effect.

25. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and HairGrover.co.uk regarding your use of the Website.

26. Contact Information

For questions or concerns, please contact us via contact@hairgrover.co.uk.

Last Updated: 13.02.2025